Strategic Services:
Identifying critical business success factors
Customer Processworks, Inc. professionals helps clients clarify critical business direction and success requirements. These Strategic Services include:
- Business Performance (SWOT) Assessments
- Customer/Market Segmentation
- Voice of Customer/Market/Distribution Network Research/Assessment
- Brand, Marketing, and/or Competitive Strategies
- Product and Service Requirements Definition
- Business Plan Development
- Organizational Alignment and Effectiveness Assessments
- Information Systems Needs Assessments
- Revenue and Profitability Stream Analysis
- Cost of Poor Quality/Customer Dissatisfaction
- Employee Satisfaction Assessment